Position Title: FLSA Status: Part-Time, Non-Exempt
Reports to: Patron Experience Manager Compensation: $17.00-$19.00/hour
Revised: June 2023
Purpose
The Patron Experience Associate is responsible for creating, maintaining, and enhancing a cultural environment and physical space where patrons can build relationships and connect with live theatre and the arts at Town Hall Arts Center (THAC)! Associates in this role will assist patrons in finding the perfect arts experience by providing general information, selling and upselling ticketed events, fulfilling donation and gift certificate requests, all while embodying outstanding customer service skills and accuracy through the Box Office.
Patron Experience Associate -Day Essential Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hiring (2) Shifts: Weekend Schedule Between Shows: Saturday, Sunday, Monday (10:45-4p) Weekday Schedule: Tuesday-Thursday (9:45am-5pm) BOX OFFICE
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Supervisory Duties (if any) This position has no supervisory duties. |
Employees are held accountable for all duties of this job.
Job Qualifications Knowledge, Skills, and Abilities:
Education or Formal Training:
Additional Requirements/Licenses/Certifications:
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Working Conditions Working Environment: This job operates in a professional, climate controlled, fast-paced office environment with prolonged periods of sitting. This role will work specified hours as dictated by the needs of the Town Hall Arts Center at the discretion of the Patron Experience Manager. Applicant must have ability to fill either of the outlined shifts Weekend or Weekday (outlined in Essential Duties/Responsibilities) The number of hours available for this role will max out at 100 per month, with hours equating to an average of around 20 per week. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This is a part-time role looking for (2) candidate who can fill either of the following schedules: Weekend Schedule Between Shows: Saturday, Sunday, Monday (10:45-4p) Weekday Schedule: Tuesday-Thursday (9:45am-5pm) Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. This is largely a sedentary role; however, some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee will be responsible for placing >25lbs signage on front sidewalk (on wheels). |
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Town Hall Arts Center is an Equal Opportunity Employer.